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Terms & Conditions

Last updated on01 January 2026

Welcome to Replys! We’re excited to have you as a user of our Software-as-a-Service (SaaS) platform. Before you get started, please take a moment to read through our Terms and Conditions outlined below.

These Terms & Conditions (“Terms”) govern your access to and use of the Replys platform, website, and related services (“Services”). By creating an account or using the Services, you agree to be bound by these Terms. If you do not agree with any part of these terms, please refrain from using Replys.

1. Use of the Service

You may use the Services only for lawful purposes and in accordance with these Terms. You are responsible for maintaining the confidentiality of your account and all activity that occurs under it.

2. Subscription and Billing

Access to the Services is provided on a subscription basis. By activating a paid plan, you authorize us to charge the applicable fees on a recurring basis until you cancel your subscription. Fees are non-refundable unless required by law.

3. Cancellation

You may cancel your subscription at any time. Your access will remain active until the end of the current billing period, after which no further charges will be made. We may suspend or terminate your account if you violate these Terms or misuse the Services.

4. Acceptable Use

You agree not to misuse the Services, interfere with their operation, attempt to access systems without authorization, or use the Services in ways that violate applicable laws or regulations.

5. Data & Privacy

Our handling of personal data is described in our Privacy Policy. By using the Services, you acknowledge that we process personal data as necessary to operate and improve the platform. You remain responsible for complying with data protection obligations relevant to your own business.

6. Service Availability

We aim to keep the Services available and functioning at all times, but we do not guarantee uninterrupted or error-free operation. We may modify, update, or discontinue parts of the Services at our discretion.

7. Liability

To the maximum extent permitted by law, Replys is not liable for indirect, incidental, consequential, or punitive damages, including loss of revenue, bookings, data, or business opportunities. Our total liability for any claim relating to the Services will not exceed the amount you paid in the previous 12 months.

8. Intellectual Property

All rights, titles, and interests in the Services, including software, designs, and content, belong to Replys. You may not copy, modify, reverse engineer, or redistribute any part of the Services unless expressly permitted.

9. Third-Party Services

The Services may rely on third-party providers. We are not responsible for disruptions, limitations, or failures caused by those providers, but we take reasonable steps to ensure service reliability.

10. Changes to the Terms

We may update these Terms from time to time. Continued use of the Services after changes take effect constitutes acceptance of the updated Terms.

11. Governing Law

These Terms are governed by the laws of the Netherlands. Any disputes will be resolved exclusively by the competent courts in the Netherlands.

12. Contact

For questions about these Terms, contact us at: Replys – Legal {{Your Company Contact Email}}

By using Replys, you acknowledge that you have read and understood these Terms and Conditions, and you agree to be bound by them. If you have any questions or concerns, please contact us at yorick@replys.nl